Getting to Know Implementation Manager, Tia Cote

At TracPatch, our company culture is driven by the talented individuals who work here. We have created the employee spotlight series to highlight our team members who are working hard to make the TracPatch experience a truly outstanding one.

This month we talked with Implementation Manager, Tia Cote who has been with us just under a year. With a passion for data analysis, we dug deep into uncovering what makes Tia unique and what motivates her to work in the medical device industry.

Hometown?  

My hometown is Bergen County, New Jersey.

How long have you been with TracPatch?

I have been with TracPatch for about nine months.

Briefly describe what a regular day as an Implementation Manager looks like?

A regular day as an Implementation Manager usually involves a lot of beta testing and discussions about how to improve and develop our software. I help finalize procedures for headquarters and assist our field team to ensure they are always best prepared to help our patients. I also work closely with our Senior Product Development Engineer and Director of Customer Service on various projects.

What’s your favorite thing about your job?

My favorite thing about my job is continually analyzing data. I love to look at the trends, uncover the meaning behind them and help my team make informed decisions to drive the company forward.

What’s your favorite thing about TracPatch?

My favorite thing about TracPatch is the way that it connects our patients and healthcare providers with one another. The technology is wonderful because it unites our team with our patients and doctors and allows us to work together to ensure the best outcome.

What’s your favorite thing about working in the medical device industry?

My favorite thing about working in the medical device industry is having the ability to work with such innovative technology that improves patient outcomes.

What has been one of your proudest moments working at TracPatch?

One of my proudest moments while working at TracPatch was when I accompanied our Director of Sales to Washington DC to discuss our TracPatch data and present on how the technology has the ability to impact orthopedic care in a big way.

What do you like to do when you’re not working?

When I am not working, I enjoy spending time with my family and friends.

What inspires you?

I’m inspired by risk. Starting something that I have no idea how to finish and witnessing people go for something new motivates me. I think there is something thrilling about having a hand in any project or task that has the potential for either failure or success. Risk always gets my heart pumping and creative juices flowing.

If you could pick a superpower what would it be?

If I could pick a superpower, I would choose the ability to instantly fall asleep.